1. Data controller

Name: BB-Ház
Address: Balatonboglár, Radnóti Miklós utca 17.
Email: info@bb-haz.hu
Phone: +36 20 926 7707

2. Purpose of data processing

We process the personal data you submit through the contact form to answer your enquiry. If you consent to analytics cookies, we also use Google Analytics 4 to understand how visitors use the website and improve the site.

3. Categories of data processed

• Name
• Email address
• Message content
• If you accept analytics cookies: visited pages, basic device/browser data, approximate location derived from IP, and interaction events

4. Legal basis for processing

The legal basis for contact-form processing is your consent (GDPR Article 6(1)(a)), provided when you send us a message. The legal basis for Google Analytics cookies is your separate cookie consent under GDPR Article 6(1)(a).

5. Data retention period

Contact-form data is retained for 30 days after your enquiry has been answered, after which it is deleted. Analytics cookies are only stored while consent remains in place and are cleared from this site when you withdraw consent through the footer control.

6. Your rights

You have the right to:

• access the personal data we hold about you,
• request rectification or erasure,
• request restriction of processing,
• withdraw your consent at any time.

You can submit your request to info@bb-haz.hu.

7. Cookies

Our website uses technically necessary cookies for core functionality. Google Analytics 4 only loads after you explicitly accept analytics cookies. You can review or withdraw that consent at any time through the "Manage cookies" control in the footer; after withdrawal, no new analytics events are sent from this site and known Google Analytics cookies are cleared.

8. Right to lodge a complaint

If you believe your data has been processed unlawfully, you may lodge a complaint with the National Authority for Data Protection and Freedom of Information (NAIH): naih.hu.

Last updated: 20 May 2026